01 / Free review
Tell us about your account.
Share your business details, current Square use, and the help you are looking for—without passwords or sensitive account information.
Already have a Square account?
See whether you qualify for help at no added service cost.
Existing Square merchants can receive our free included setup, training, and ongoing assistance if they qualify and complete the permitted switch into our reseller arrangement.
There is no charge for the eligibility review. A request does not change your Square account, establish eligibility, or complete a switch.
Request a Free Eligibility ReviewSquare processing fees, paid software, equipment, and optional products remain separate. Please do not create a duplicate Square account to use a signup link.
Review first. Confirm the switch. Then coordinate assistance.
02 / Eligibility & next steps
Confirm the permitted process.
We review whether your existing account qualifies and explain any required next steps. No account-transfer or approval guarantee is made.
03 / Included assistance
Start after confirmation.
Once eligibility and switch completion are confirmed, coordinate the included setup, training, and assistance at no additional service charge from SpotOn Results.
What help are you looking for?
- Equipment or software selection.
- Items, menus, services, or checkout setup.
- Owner or staff training.
- Reporting or business workflow.
- Adding or changing a location.
- Understanding your support arrangement.
These are discussion areas. The included work, availability, contact methods, responsibilities, and exclusions must be confirmed.
Details to have ready
- Your name, role, and business name.
- A business contact email and general location.
- Whether you currently process payments with Square.
- The products you use and a short description of what you need.
Do not send Square passwords, verification codes, bank information, Social Security numbers, card details, customer records, or sensitive account screenshots. A general inquiry does not require account access.
Free eligibility review
Existing Square Account Review
Tell SpotOn Results about your business and the assistance you are looking for. Submitting requests a review; it does not transfer your account. Free included assistance requires confirmed eligibility and completion of the permitted switch into our reseller arrangement.
Form not displaying? Open the eligibility-review form in a new tab.
SpotOn Results is not Square’s official support department. A submitted review is not an approval, account transfer, or promise of unlimited troubleshooting.
Before you request a review
Will I pay an enrollment or service fee?
SpotOn Results does not charge for the eligibility review or add an enrollment fee. Included setup, training, and ongoing assistance are free for existing merchants after eligibility and switch completion are confirmed. Square processing fees, paid software, equipment, and optional products may still apply.
Does the review change my existing Square account?
No. A review request does not transfer, close, or modify your account. Any permitted switch requires a separate confirmed process. Do not create another account just to use an enrollment link.
Can every existing Square account qualify?
No automatic eligibility is promised. Account circumstances and the applicable arrangement determine whether a switch is permitted. We must review eligibility before confirming assistance.
Is this unlimited free troubleshooting?
No. Free included assistance has a defined scope and availability for eligible merchants after the permitted switch is confirmed. This is not Square’s official support desk, and no guaranteed response time or ability to resolve every issue is promised.
Can you resolve a hold or release funds?
We do not promise to remove account holds, release funds, or override Square’s account decisions. Do not submit account credentials or sensitive payment details through a general inquiry form.